Use case · Adding channels

Adding Wolt or Yemeksepeti without breaking the kitchen.

Dine-in only to dine-in + delivery. What changes for the floor, POS, menu, pricing. Two-week onboarding. What we set up. What you decide.

Who this is for

You run a good dine-in operation. You're about to add Wolt.

Maybe Yemeksepeti and Trendyol after that.

A neighbourhood restaurant doing 80 covers on a Friday, no delivery yet, signed up with Wolt last month. A bistro reconsidering delivery. A bar with a popular kitchen wondering if marketplaces work without ruining service.

Already running three marketplaces and fighting the tablet wall? That's the Marketplace Integrations page. This page is for the operator about to add their first.

The honest version

What changes the day Wolt goes live.

Five things change. None of them have to be a fire.

01 · The kitchen

A new ticket source. Not a new system.

A Wolt order lands next to Table 12's mains, same colour, same prep timer, same station routing. The kitchen doesn't switch contexts. The cook cares about the station, not the channel. The runner takes the order out the side door without the dining room noticing. What you don't get: a row of tablets growing on the counter. We collapse Wolt into the same KDS your kitchen already trusts.
02 · The POS

No second login.

The host sees floor status as before. The waiter app keeps doing the floor. Wolt and dine-in share one ticket queue — different colour, same controls. Closing a Wolt order looks like closing a dine-in one. End-of-night is still one set of numbers. What you don't get: a separate dashboard at end of night. Channel mix shows up on the same close report.
03 · The menu

One menu. Different rules per channel.

No separate "Wolt menu" build. Take your catalog and decide what to push to Wolt — which items, which photos, which categories. The catalog stays the source. Wolt reads from it. Change a dish description once; it updates on Wolt. What you decide: which items survive a courier ride (the steak medium-rare doesn't). What goes on Wolt is a subset of your menu — usually 60-70%.
04 · The pricing

Channel-specific markup. The commission doesn't eat your margin.

A burger at €15 on the menu can be €17 on Wolt. Same catalog, different price per channel — the commission becomes a markup, not a cost. Set the rule once ("+13% on all Wolt items"); the catalog applies it. Per item, per channel, per time-of-day if you need it. What you decide: how much markup. Most operators land at 10-15% to keep margin even after commission. We give you the numbers; you set the policy.
05 · The Friday night rhythm

Auto-accept on. Manual on the channels that get pranked.

Per-channel auto-accept. Wolt can auto-accept in 30 seconds (it works). Yemeksepeti can require manual on busy nights. Per-channel prep-time overrides — because Friday isn't lunch and a Wolt customer needs to be told the truth about the wait. What you don't get: a customer hammering a buried kitchen because nobody pushed back on prep time. Live prep times stop a bad order before it lands.
06 · The number nobody warned you about

Your channel mix.

Six months in, you'll know how much weekend revenue runs through dine-in vs. Wolt. Without dojofood, that number lives in two systems and you reconcile it manually. With dojofood, it's on the morning report from day two. What you do with it: price the menu correctly, staff for the right mix, decide whether to add the second marketplace.
The two-week SLA

Two weeks from "let's add Wolt" to live.

The schedule for adding a new marketplace once you're on dojofood. Some days are us. Some are the marketplace. We tell you which is which.

Days 1-3 · marketplace setup

You sign up with the marketplace.

Wolt / Yemeksepeti / Trendyol onboard on their side — bank details, KYC, restaurant verification. We can introduce you to the right account manager but the contract is between you and them. This is you. Plan for 2-5 business days.
Days 4-6 · menu build

We build the delivery menu.

Take the catalog. Filter items that survive delivery (the steak medium-rare doesn't; the burger does). Photos for Wolt — we'll flag what needs reshooting. Categories restructured for marketplace scrolling, which isn't a paper menu. We do this with you. 30-minute call: what stays, what gets cut, what gets repriced.
Days 7-9 · pricing rules

Pricing rules. Auto-accept thresholds.

Channel markup (typically +10-15% to keep margin even after commission). Per-channel prep times — Wolt's default 15 minutes is wrong for your kitchen, you tell us what's real. Auto-accept window (30 sec Wolt, manual where you're unsure). You decide the rules; we configure them.
Days 10-12 · kitchen prep

Kitchen training. Packaging. The side door.

The kitchen learns Wolt tickets on the KDS (same as dine-in, plus a Wolt tag). Packaging: containers, sleeves, who bags. The side door: where the courier picks up, who hands off, whether host or runner manages it. You design the flow; we set the system to match.
Days 13-14 · soft launch

Soft launch. Limited hours, limited menu.

First two days on Wolt — lunch hours only, proven delivery items only, one branch if you have several. We watch the order flow live with you. Fix prep times after the first ten orders. Refine packaging after the first wrong-temperature complaint.
Day 15 · full live

Full live. Dinner. The first real Friday.

Full hours, full delivery menu, every branch rolling out. Someone from our team is on the line for the first three nights. Per-channel prep times tightened. The first weekend report tells you what your channel mix actually is.
Roles, plainly

What we set up. What you decide.

We set up

The integration plumbing.

Wolt / Yemeksepeti / Trendyol / Getir / Migros Yemek API connection. Catalog push, photo upload, modifier mapping. Order webhook into the KDS queue. Status sync (accepted, prepping, ready, picked up). Per-channel pricing engine. Cancellation handling.
You decide

The operating policy.

Which items are on Wolt. Channel markup percentage. Per-channel prep time. Auto-accept threshold. Soft-launch hours. Packaging choice. Side-door pickup flow. When to add the second marketplace. Whether to pause Wolt during Friday peak. Which branches launch first.
Honest about scope

What we don't do when adding a marketplace.

We don't negotiate your commission

  • Marketplace commission rates are between you and them.
  • We can introduce you to account managers, not lower your rate.
  • Typical rate: 20-30% — your markup compensates partially.

We don't run the courier dispatch

  • Wolt, Yemeksepeti, Getir, Migros bring their own couriers.
  • Trendyol Go and others depend on the model.
  • Your own couriers / direct delivery is a separate setup — talk to us.

We don't do food photography

  • Wolt photos sell the dish; bad photos sink the listing.
  • We'll tell you which items need new photos; you bring the photographer.
  • Or use Wolt's photo service — many cities support it.
Have questions? Let's talk.

Bring your menu. We'll show you the marketplace plan.

20 minutes. Bring your menu, your peak hours, the marketplace you're considering. We'll walk what survives delivery, what gets repriced, how the kitchen handles the first Friday — with your real items on screen.